ORLANDO, Fla. (WOFL FOX 35 - The Hogwarts Express train stopped working at Universal Studios Thursday and people on board say it got hot on board, fast.
A park spokesperson says there was a technical issue and the ride stopped between stations. It was around 3:15 p.m. and 90 degrees outside. People quickly turned to social media to complain about the heat on board.
One passenger wrote in a message to a FOX 35 reporter, “The train car was increasingly hot. There were about 8 people in each seating area of the train car.”
That passenger says they evacuated after about 45 minutes.
A Universal Studios spokesperson sent this statement about what happened, “With help from the Orlando Fire Department, all of our guests were safely assisted off the ride. Some of our guests have required assistance with heat issues, but fortunately none of those guests have required transport to the hospital.”
The Orlando Fire Department says it treated one person for heat exhaustion.