Scammers target Floridians with fake SunPass texts, experts warn

Scammers are using a SunPass scam to take a toll on Floridians.

Fake messages threaten late fees or legal action 

What we know:

Scammers are circulating fake SunPass text messages to trick Floridians into thinking they owe money on their accounts. 

These messages often threaten late fees or legal action if a toll is not paid by a certain date. Michael Della Pia, a cybersecurity expert, recently received one of these messages himself but did not fall for it. The messages are a form of "SMShing" or SMS phishing, where the goal is to steal personal information or install malware on victims' phones. 

Here is an example of the some of the Fake Sunpass text messages that have been sent to Florida residents. 

SunPass has a customer security warning on its website right now warning about this scam. It reminds customers that it does not send these types of messages and to check your account to verify if you owe anything. 

What we don't know:

The identities of the individuals or groups behind these scams remain unclear. It is also not known exactly how many people have fallen victim to this particular scam or how widespread it has become in Florida.

The backstory:

SunPass scams are not new. Last year, the state took action against fraudulent websites linked to these types of phishing messages, even shutting down 10 of them. Despite these efforts, scammers continue to adapt and create new versions of the scam, making it difficult for authorities to keep up with their tactics.

What they're saying:

Michael Della Pia, who works in cyber security, urges people to remain cautious. He advises against clicking on links in unsolicited text messages, as they can lead to malware or attempts to steal credit card information. 

The message often asks you to pay your toll before a certain date to avoid late fees or even legal action.

"I got a text message saying that I owed," said Michael Della Pia, Cutting Edge Network Technologies, "Click here and pay your toll."

He added that the responsibility ultimately falls on consumers to stay vigilant against these threats. "Be smart," he advises. "They’ll get recreated as fast as they’re taken down."

SunPass has issued a warning on its website, clarifying that they do not send unsolicited messages asking for payment and advising customers to verify any claims directly through their accounts.

He says the worst thing you can do is click the link attached to the text message.

"Two things they’re going after. Put malware on your phone or try to get your credit card information," said Della Pia.

Big picture view:

The ongoing scam highlights the increasing challenge of cyber threats targeting everyday consumers. Floridians, particularly those using SunPass for toll payments, are being targeted, and the issue of phishing is becoming more pervasive. 

It underscores the need for public awareness and vigilance in the digital age, as scammers become more sophisticated and creative in their attempts to exploit individuals.

Timeline:

The current wave of SunPass-related scams is active, with no indication of when they might subside. Authorities have been working to combat the issue, but scams like this tend to reemerge quickly after websites and phone numbers are shut down.

Why you should care:

This scam poses a risk to personal security, and its prevalence highlights the importance of staying alert to potential phishing attempts. By following safety advice, such as checking the legitimacy of texts and verifying information directly with companies, consumers can protect themselves from fraud. Public awareness is key to preventing more individuals from becoming victims of these malicious schemes.

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The Source: This story was written based on information shared by the Florida Department of Transportation and Michael Della Pia, of Cutting Edge Network Technologies.

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