A Walmart store in San Leandro, California, US, on Tuesday, Aug. 19, 2025. Photographer: David Paul Morris/Bloomberg via Getty Images
Walmart is teaming up with OpenAI to launch a new AI-powered shopping experience, allowing customers to chat with ChatGPT to find and buy products instantly, marking a major leap in how people shop online.
What they're saying:
"For many years now, eCommerce shopping experiences have consisted of a search bar and a long list of item responses," Doug McMillon, President and CEO, Walmart Inc., said in an online news release. "That is about to change. There is a native AI experience coming that is multi-media, personalized and contextual. We are running towards that more enjoyable and convenient future with Sparky and through partnerships including this important step with OpenAI."
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What's next:
According to FOX Business, the companies didn't specify when this feature will roll out, but noted that it will be made available to Walmart customers "soon."
The outlet reported Walmart and Sam’s Club are already using AI across their operations to boost efficiency for employees and create a smoother shopping experience for customers. The company has been experimenting with artificial intelligence for more than seven years, including the introduction of its "Ask Sam" voice assistant, which helps associates automate everyday tasks.
AI’s impact is expanding rapidly across the industry, with McMillon noting at a recent workforce conference in Bentonville that the technology "is going to change literally every job."
The Source: Information in this story comes from Walmart’s official announcement and statements provided in an online news release, including quotes from President and CEO Doug McMillon. Additional context and reporting were sourced from FOX Business. This story was reported from Los Angeles.