Jacksonville post office asking customer to keep area around mailboxes clear of snow and ice

The U.S. Postal Service is asking customers to keep snow and ice cleared from their sidewalks, stairs, and mailboxes to help postal carriers deliver the mail. 

"Winter storms make mail delivery very challenging for our carriers,” said USPS Spokesperson Twana Barber. “Clearing a path to your mailbox will go a long way toward keeping our carriers safe and maintaining consistent delivery service.”

The U.S. Postal Service is asking that postal customers who receive door mail delivery should make sure that their sidewalks, steps, and access ways are kept safely clear of snow and ice. Customers receiving rural, curbside, or centralized mailbox delivery should also pay special attention to having a safe and clear pathway to their mailbox.

Postal carriers will continue to do their best to deliver the mail, according to District Manager David Martin, but when mailboxes and approaches to mailboxes are buried in snow and ice, it can make it difficult for carriers to make deliveries safely.

If mailboxes are blocked off and conditions are too difficult, postal carriers must consider safety and accessibility first. They are instructed to refrain from delivery to locations they deem to hazardous.

“We greatly appreciate the support of our customers in this effort,” said Martin. “Your carrier will thank you.”

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products, and services to fund its operations.