Orange Co. tackles trash troubles

- Orange County Commissioners are angry after the roll out of new trash services.

They say they're encountering many more problems than expected since the new service began January 2.

More than 64,000 calls have come in about the new service.

Mayor Teresa Jacobs sent a special message to county residents at today's meeting.

"I apologize for the inconvenience," she said.

The new 65-gallon rolling carts are now only picked up once a week.

The bins have to be spaced properly and have to point in the proper direction.

Some of the collection problems have been because residents did not understand how to place the cans properly, but Commissioner Scott Boyd is upset about a bigger problem: A series of bad, incomplete or missing maps that have left entire neighborhoods with trashed piled up at the curb.

"I didn't think that three-to-four weeks down the road I was still going to have, you know, residential neighborhoods that are still sitting with recyclables still piled up outside their driveways," Boyd said.

He says fix it and quickly.

"I would say I would like to see it, a little bit quicker response on it for sure," he said. "I knew there were going to be issues when you go down from two days a week to one day a week. That's for sure."

We saw several areas along Goldenrod where some trash was retrieved and some were not.

Mayor Teresa Jacobs says the commissioners will do what they can to help.

CLICK HERE for several tips on exactly what residents should do with their cans, how to report problems, plus a trash hotline to call with problems.

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