Duke Energy working hard to restore power

- More than 142,000 people are without power in Central Florida.

Thousands of workers trying to restore power, but it's not quick enough for residents dealing with the heat.

Off Jamestown Boulevard in Altamonte Springs, residents are fed up as they go on one week without power.

Altamonte resident Jeffrey Hennon says, "All we get are blanket statements from Duke Energy about how there's a deadline for midnight tonight, but with no trucks working." 

They want answers.

Resident Stephanie Ruwell says, "Not just any answer. A real answer. In fact, if it's going to be done next week tell us, stop telling us lies. Stop telling us someone's out here."

We called Duke Energy and got an answer from spokeswoman Peveeta Persaud, "Our estimated time for most of the Central Florida area, including Seminole and Orange Counties, is end of day tonight. I will tell you that some of our crews are working late into the morning, into over night hours."

Duke says there was a glitch in the telephone system, but that didn't affect power being restored.

"Unfortunately, we were experiencing technical issue where customers were receiving an automated message saying this was the first time the outage was reported," she said.

Apopka residents say a downed tree cut off power to their neighborhood after damaging major lines.

Resident Jim Gansley says he needs power for his baby boy Joseph.

"We're trying to keep the refrigerator cool, got portable AC in the house trying to keep him cool, got the fans going, gotta keep the milk from going bad," Gansley said. "It's been rough. We really need our power back."

Hennon says they'll believe it when they see it.

"I understand they have to triage, they have to analyze, but on this street alone they're talking 1,500 people without power, without a sign of anyone working at all," he said.

Duke Energy says they have 16,000 workers trying to restore power around the state.

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