City of Orlando Family Assistance Center providing for community

- On Friday morning a press conference was held to provide an update on the assistance being offered to those directly affected by the Pulse tragedy at the City of Orlando Family Assistance Center (FAC).

Orlando Mayor Buddy Dyer announced the Family Assistance Center has served 94 families and 256 individuals within the first 2 days of its opening. Services include assistance with grief, finances, visas, and recovering car titles of the deceased. In addition over 200 free airline tickets have been given to victims' families. 

Services remain readily available to anyone directly impacted by the tragedy at the Pulse nightclub. That includes those suffering physical and emotional injuries; club staff and patrons and others directly impacted by this tragedy.

The City of Orlando Family Assistance Center is located at Camping World Stadium, formerly known as Orlando Citrus Bowl, at 1610 West Church Street, Orlando, FL 32805. 

Services available include:

·  Air Travel

·  Child And Family Services

·  Consulate Services

·  Counseling/spiritual Care

·  Crime Victim Services

·  Funeral Services

·  Ground Transportation

·  Health Care Assistance

·  Identification Documents

·  Language Translation

·  Legal Aid

·  Lodging

·  Medical Examiner

·  Senior Services

Hours of Operation for the FAC:

·  Friday, June 17, 10 a.m. – 8 p.m.

·  Saturday, June 18, 8 a.m. – 2 p.m.

·  Sunday, June 19, 12 p.m. – 8 p.m.

Future hours of operation will be determined. More Information can be found on the City's website at  For questions, citizens should call 407-246-4357.


Individuals visiting the FAC should park in Lot E, entrance off of S Tampa Avenue, west side of stadium. Visitors must then enter into Gate E, take the elevators to Level 2, and check in with FAC staff just outside the West Indoor Club. Staff will be available to guide visitors.

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