City of Orlando Family Assistance Center announced

- Orlando Mayor Buddy Dyer and the City of Orlando, in partnership with federal, state, local and community agencies has opened the Family Assistance Center (FAC) to address the immediate needs and provide information, support and resources to those directly affected by the Pulse tragedy.

Services will be available to family members of the deceased; those suffering physical and emotional injuries; club staff and patrons and others directly impacted by this tragedy.

Services available include:

·  Air Travel

·  Child And Family Services

·  Consulate Services

·  Counseling/spiritual Care

·  Crime Victim Services

·  Funeral Services

·  Ground Transportation

·  Health Care Assistance

·  Identification Documents

·  Language Translation

·  Legal Aid

·  Lodging

·  Medical Examiner

·  Senior Services

More Information can be found on the City's website at  For questions, citizens should call 407-246-4357.


Hours of Operation for the FAC::

·  Wednesday, June 15, 10 a.m. – 8 p.m.

·  Thursday, June 16, 10 a.m. – 8 p.m.

·  Friday, June 17, 10 a.m. – 8 p.m.

·  Saturday, June 18, 8 a.m. – 2 p.m.

·  Sunday, June 19, 12 p.m. – 8 p.m.

Future hours of operation will be determined.


Camping World Stadium, formerly known as Orlando Citrus Bowl

1610 West Church Street, Orlando, FL 32805


Individuals visiting the FAC should park in Lot E, entrance off of S Tampa Avenue, west side of stadium. Visitors must then enter into Gate E, take the elevators to Level 2, and check in with FAC staff just outside the West Indoor Club. Staff will be available to guide visitors.

Disabled parking will be available.

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